Insurances We Accept
Even though we contract with these carriers there is no guarantee of coverage. We do not accept Medicaid at this time (since we may not participate in a patient’s specific network with that carrier).
Please contact us for any questions.
aetna • cigna • humana • medicare • moda • multi-plan • pacific source • regence bcbs • UHC (united healthcare)
Aetna • Cigna • Humana • Medicare • First Choice Healthnet • Regence BCBS • Premera BCBS • UHC (United Healthcare)
Aetna • Cigna • Medicare • First Health (through Aetna) • AZ BCBS • GEHA Health Plans • UHC (United Healthcare)
Checking Your Insurance Coverage
How to Check your Insurance Coverage:
Prior to your New Patient Evaluation, the administrative staff will prepare a financial overview of your coverage and benefits for treatments offered by Reflex providers. This financial estimate will be reviewed with you at the end of your Evaluation. However, should you want to check on your benefits beforehand, we have prepared a guide to calling your insurance company. The following steps will help you verify your insurance coverage.
- Call the member service information phone number on the back of your insurance card; or visit their website.
- Inform your insurance company that you’re planning to visit Integrated Joint Specialists (this is Reflex’s official legal name). If the representative requests the name of a specific provider, we have a list available on this page.
- Confirm your benefits and osteoarthritis coverage for the specific service you are seeking. You can ask your customer service representative for your deductible and out of pocket maximum, along with what has been accumulated towards them so far. Then you may ask for benefits on the services we offer, which can include specialist office visit, injections, and durable medical equipment for knee braces. A list of codes utilized during the evaluation can be found below.
- Verify if pre-authorization is necessary before receiving Hyaluronic Acid injections (see injection billing codes below).
When contacting an insurance company, they may ask for the following details:
Facility Legal Name: Integrated Joint Specialists
Portland – Four Lincoln Center 10250 SW Greenburg Rd. Ste. 115 Portland, OR 97223
Bellevue – 1918 152nd Ave. NE, Ste. 200, Bellevue, WA 98007
Tempe – 2141 East Broadway Road, Suite 111, Tempe, AZ 85282
Tax ID (TIN): 273312107
Injection CPT Billing Codes:
20611 – Inject/Drain Joint/Bursa (Ultrasound Guidance)
J7323 – Euflexxa Injection per dose
J7324 – Orthovisc Injection per dose
J3490 – Durolane Injection per dose
J7326 – Gel One Injection per dose
77002 – Needle localization by X-ray
Initial Evaluation CPT Billing Codes:
99203 – Outpatient/Office Visit
73560 – X-ray image
76881 – Ultrasound, non vascular, real-time with imaging report
76882 – Ultrasound, non vascular, real-time with limited image report
Amber Vogt, DO
Ryan Maxwell, NP
Natacha Yonezuka-Gullo, PA-C
Russ Riggs, MD
Darren Nigo, PT
Robert Fleming, PT
Brad Simpson, PT
Shannon Corrigan, MD
Ryan Riggs, MD
Karl Kaufman, MD
Jessica Quinn, PT
Anthony Wong, MD
Jay Jarvise, PA-C
Renee Schulz, PT
M17.0 – Osteoarthritis, localized,
primary involving lower leg
Insurance Terms and Definitions
Insurance can be pretty confusing, so here are some common health insurance terms to help you understand more about what your plan has to offer.
The deductible refers to the amount of money that the insured would need to pay before any benefits from the health insurance policy can be used. This is a yearly amount so when the policy starts again, after about a year, the deductible resets. Some services, like doctor visits, may be available without meeting the deductible first. Usually, there are separate individual deductible amounts and total family deductible amounts.
This is the percentage of treatment costs that is the insured individual’s responsibility. A common co-insurance split is 80/20. This means that the insurance company will pay 80% of the costs associated with treatment and the insured is required to pay the other 20%.
A co-payment is a fixed dollar amount that a patient is required to pay at the time of service. It is usually required for regular doctor visits and when purchasing prescription medications.
Out of Pocket Maximum
This is the maximum amount a patient would have pay toward covered services during a benefit period. Generally, this is comprised of your deductible, copayments, and coinsurance, but it can vary by plan. Once the out of pocket is met, the plan will pay 100% of costs for the remainder of the benefit period.
Services your insurance policy will not cover. These cannot be appealed or disputed as they are written into the plan.
A Health Maintenance Organization plan arranges care for patients. Coverage is limited to providers who are contracted within the network, and it is subject to referrals from a primary care provider. No benefits will be offered for services outside the network (besides emergency).
A Preferred Provider Organization is a form of health plan offering more freedom to the patient. With this plan structure, you have the freedom to see the providers and facilities of your choice without referrals. However, this does not mean that your coverage will be the same at each location. There are still network restrictions on your benefits. An in-network provider will result in a higher benefit, whereas on out of network provider will mean a lower benefit.
A Point of Service plan is a hybrid of the PPO and HMO plans. Like the HMO plan, you must select a primary care provider who will become your “point of service”. This provider will make referrals for you within the network for higher benefits, but you still have access to out of network benefits as with a PPO plan.
Health Savings Accounts (HSA)
Offered with high-deductible plans, a savings account is made available to deposit tax-free contributions that you can use to pay for qualified medical expenses. This money will roll over year after year if not spent. Expenses can be paid directly from the HSA account utilizing a healthcare debit card. You may also pay out of pocket and receive reimbursement from the HSA
Coordination of Benefits (COB)
Coordination of benefits occurs when a patient has more than one health insurance policy. When a patient has multiple plans, their claims must be processed in a specific order. For example, if you have a plan through your employer it will be considered the primary plan, but if your spouse also adds you to their health plan it will be your secondary.
Generally, patients with multiple insurance policies receive a greater amount of coverage on their medical services, but this does not mean benefits are doubled. Insurance companies coordinate with each other to be certain that their portions are paid correctly. If you fail to inform your insurance company of multiple policies, they can freeze all payment on claims until an order has been established.
Schedule a Consultation with a Knee Specialist Today
Most patients can improve their quality of life and get back to the activities they love without surgery. The team at Reflex Knee Specialists provides personalized care plans and education so their patients are informed about non-surgical treatment options. They have offices in Portland, Oregon, Bellevue, Washington and Tempe, Arizona, and accept Medicare and a variety of other insurance plans. We currently do not accept Medicaid. Through a comprehensive knee evaluation, our specialists help patients address a variety of issues and make informed decisions. For cutting-edge knee care contact us today!